
State Farm® Insurance Agent Lori Smul
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott Carper
June 18, 2025
"Maria is Very Professional and Very Nice and Explains Everything to understand exactly to know what you Need and Don’t Need if you don’t one of the Best Insurance Companies I’ve Ever Worked With!!! Thank You so Much !!!! I Recommend Them to EVERYONE!!!!!"
"Thank you so much, Scott! We’re thrilled to hear how helpful Maria was in explaining everything clearly and making sure you had the right coverage for your needs. Her professionalism and caring approach truly make a difference. We appreciate your recommendation and are grateful to have earned your trust. Thanks again for choosing Lori Smul State Farm—one of the best compliments we can receive is hearing we’re the best you’ve worked with!"
Bond Brewster
June 18, 2025
"Great insurance providers. Everyone is always polite, caring and helpful when needed, especially Maria."
"Thank you, Bond! We truly appreciate your kind words. Our team at Lori Smul State Farm works hard to provide top-notch service, and we’re so glad to hear Maria and the rest of the team have been polite, caring, and helpful when you’ve needed us. Whether it’s auto insurance, homeowners insurance, renters, or life insurance—we’re here to support our Kirtland and Lake County neighbors with reliable coverage and friendly service."
Danielle Wisen
June 17, 2025
"Maria is extremely helpful and I truly appreciate her attention to detail and caring nature!"
"Thank you so much, Danielle! We’re so glad to hear that Maria’s caring nature and attention to detail made your experience a positive one. At Lori Smul State Farm, we pride ourselves on providing exceptional service—whether you’re reviewing your auto, home, or life insurance needs. We’re grateful to support amazing customers like you here across Lake County!"
Ciarra
June 17, 2025
"Maria was a bucket of knowledge 🙂🙂 I called to inquire about teen drivers and insurance coverage. She gave me so much information that I was unaware of. She was confident in the products that State Farm sales. She was very quick to respond. She was absolutely 100 % efficient. Very courteous and full of energy. I think my teens will have to help with this payment since they are high risk. However it was a great pleasure speaking with an agent who was so polite."
"Thank you so much, Ciarra! It was a pleasure speaking with you and helping answer your questions about teen driver coverage. I’m glad the information was helpful—there’s a lot to consider, and I’m always happy to walk through it with families. Appreciate your kind words and your great sense of humor about those high-risk teens! "
Jordan Giudice
June 17, 2025
"Maria was very helpful at answering any questions I had!"
"Thank you, Jordan! We’re glad to hear Maria was able to help and answer your questions. We appreciate you taking the time to share your experience!"
Dannielle Mastroianni
June 17, 2025
"Maria was amazing. She took the time to answer all of my questions throughly and made sure I fully understood everything. I would recommend her to everyone!"
"Thank you, Dannielle! We’re so happy to hear how helpful Maria was. She takes pride in making sure everything is clear and easy to understand. Your recommendation means so much to us!"
Vick
June 17, 2025
"Maria was extremely knowledgeable and helpful!! Enjoyed every minute of working with her!"
"Thank you, Vick! We’re so glad Maria was able to help and make the experience an enjoyable one. Her knowledge and care really shine through—appreciate you taking the time to share this!"
Giovanni D’Angelo
June 17, 2025
"Maria has been wonderful"
"Thank you, Giovanni! We’re so glad to hear Maria has been wonderful to work with. We truly appreciate your feedback and support!"
Alicia Castellon
June 17, 2025
"Maria was extremely helpful, and diligent! She really went above our expectations!"
"Thank you so much, Alicia! We’re thrilled to hear that Maria exceeded your expectations. She’s incredibly dedicated, and your kind words mean a lot to us. We appreciate you taking the time to share your experience!"
Ralph McGrew
June 17, 2025
"Michelle McGrew was the agent we delt with and she was very personable and made the experience very personable. The office has a great dynamic a was very enjoyable."
"Thank you, Ralph! We’re so happy to hear that Michelle made your experience a positive one. She truly enjoys helping others, and it means a lot to hear that came through. We appreciate your kind words about our office dynamic—it’s something we really value!"
Bill Schmidt
June 17, 2025
"The team is extremely knowledgeable and helpful. It is a delight to work with them. Michelle helped me save money with the Steer Clear program for young drivers!"
"Thank you, Bill! We’re so glad to hear you had a great experience with our team. Michelle is fantastic, and we’re thrilled she could help you save with the Steer Clear program. We appreciate your kind words and the opportunity to work with you!"
William Muenz
June 17, 2025
"Michelle was very professional and explained everything so that we understood everything and she worked with us"
"Thank you so much, Willam! We’re glad to hear Michelle was able to walk you through everything clearly and professionally. We’re always here to help and truly appreciate you taking the time to share your experience!"
Mitch Barnett
May 29, 2025
"Maria made gave me clear direction and advice and made it easy for me to switch and save overall when bundling my car and home insurances with State Farm when previously insuring through another company."
"Thank you so much, Mitch! We’re thrilled to hear that Maria was able to provide clear direction and helpful advice to make your switch to State Farm smooth and worthwhile. It’s great knowing that bundling your car and home coverage helped you save overall—we appreciate you choosing our team to support you! Welcome aboard!"
sally D
May 14, 2025
"Thank u ever so much for helping me out w my family situation so hard when u lose a loved one let alone several ...I didn't know what we were going to do w my own home let alone my father's for insurance proposes. You and u team took a big wait off our shoulders and I thank u. Wonderful working w u. Have a beautiful day"
"Sally, thank you so much for your kind words. I’m truly sorry for your loss—navigating those situations is never easy, and I’m grateful we could help lighten the load during such a difficult time. It was an honor to assist you and your family. Wishing you continued strength and peace, and know we’re always here for you."
Micki King
May 11, 2025
"We've been with State Farm for years and recently had a great experience with Maria. She's friendly and personable She was going over all our policies over the phone and her explanation of the changes that were going to take place were explained in simple terms so that you fully understood everything."
"Thank you so much for your continued loyalty over the years, Micki! We’re thrilled to hear you had a great experience with Maria. She truly cares about making sure everything is clear and easy to understand, and it means a lot to know her efforts made a difference. We appreciate you taking the time to share your experience!"
Jeff Baker
May 8, 2025
"Maria did a great job getting my stepdaughter a quote for her photography business insurance. She responded quickly with proposed coverages that fit exactly what we needed, and at a very competitive price. I highly recommend Maria and the entire Lori Smul State Farm team!"
"Jeff, Thank you so much for your kind words and continued support! We’re thrilled to hear Maria was able to help with your stepdaughter’s photography business insurance and provide coverage that fit exactly what you needed. It means a lot to us that you also trust our team with your personal insurance—your loyalty and confidence in our office are truly appreciated. We’re always here for you and your family!"
Jaime Maley
May 6, 2025
"Overall great experience with StateFarm"
"Thank you, Jaime, for sharing your positive experience with us at State Farm. We're glad to hear that you had a great experience. If you ever need assistance or have questions, feel free to reach out."
Ray Lang
May 2, 2025
"Maria was very helpful and never pushy. Very knowledgeable with the products and ensured we were purchasing the best products for us (home, auto, & umbrella). I will recommend others to her for their insurance needs."
"Thank you so much, Ray! We’re thrilled to hear that Maria was helpful, knowledgeable, and made you feel comfortable throughout the process. She takes great pride in helping people find coverage that truly fits their needs — never pressure, just honest guidance. We appreciate your recommendation and are grateful to have earned your trust!"
Bella Jordan
April 25, 2025
"I want to thank Maria and Jeremy for going out of their way to help me make sense of my policy. Everyone at Lori's office takes great care of me. Thank you all !!;"
"Thank you so much, Bella! We’re so glad Maria and Jeremy were able to help clarify your policy. It means a lot to know you feel well cared for by our entire team. We’re always here for you!"
Brittany Spicer
April 24, 2025
"Maria was extremely helpful. I called to update my policy and she took care of everything in less than 10min and sent me over some documentation I needed to show that the change had taken place. It was a seamless experience and she explained everything in a way that was easy to digest. She also told me about my savings from Drive Safe, which I often forget I have!"
"Thank you, Brittany, for sharing your experience with us. It's great to hear that Maria was able to assist you efficiently and provide clear explanations. We appreciate your feedback and are glad you found value in the Drive Safe savings!"
Dorian Nickles
April 15, 2025
"Very knowledgeable about her job. She answers every and all questions you need or want to know. Lori keeps you up to date on what is going on with your policy and will help you out in any way possible. Lori won't keep you waiting on a call or email. She'll respond back at a reasonable time. A time convenient for you."
"Dorian, thank you so much for your compliments and feedback! We strive to provide excellent customer service and make sure our customers can make educated decisions regarding their insurance! We appreciate you trusting us to help you with all your insurance needs! "
Marlene Romano
April 7, 2025
"Have been a client for many years. This organization truly cares about theor clients and goes above and beyond to help. Very professional, knowledgeable and accommodating."
"Thank you so much, Marlene! We truly appreciate your continued trust over the years. It means a lot to our entire team to hear that you feel supported and valued. We’re always here to help—thank you for being a part of our State Farm family!"
Jane Christner
March 28, 2025
"Such an easy and nice transition. I appreciate the hard work and honesty. Would definitely recommend."
"Thank you, Jane, for your kind words and for taking the time to share your experience! We're thrilled to hear that the transition was smooth and that you appreciated our efforts. Your recommendation means a lot to us."
Tyler Thomas
March 21, 2025
"Maria was a pleasure to work with! Took care of all my needs and saved me a bunch of money on my auto AND home insurance. 10/10"
"Thank you, Tyler! We’re so glad to hear that Maria provided excellent service and helped you save on both your auto and home insurance. We appreciate your kind words and your trust in our team and look forward to working with you for many years."
Jacob Whitford
March 13, 2025
"They are always prompt and professional. Been with them for sometime and have no complaints whatsoever. I added a truck to my policy today and Maria made the process smooth and easy!"
"Thank you, Jacob! We truly appreciate your loyalty and kind words. Maria will be thrilled to hear that she made adding your truck a smooth and easy process. We’re always here to provide prompt and professional service whenever you need us. Thanks for being part of our agency family!"